【不定项选择题】
Complete the following statements about the balanced scorecard approach, choosing from the options available:
Before a balanced scorecard approach can be considered, an organisation needs to first have (gapl). The balanced scorecard approach focuses on (gap 2)
For each of the following measures, state if they are measuring the financial, customer; internal, or learning perspective of Grub Co's balanced scorecard:
(i) Profit made per burger
(ii) Time taken from the customer ordering food to food being passed to the customer
(iii) Percentage of employees with higher level food hygiene certificates.
(iv) Percentage of burgers cooked but not sold as they are inedible.
The following explanation of benchmarking is incomplete:
There are four types of benchmarking, being (gap 1), competitive, functional and strategic. Comparing the results of Grub Co with McDonalds would be a form of (gap 2) benchmarking
State the words that fill the gaps.
Select the option that has the steps in a systematic benchmarking exercise in the correct order:
【简答题】
Calculate:
(i) Net profit percentage for 20X4
(ii) Market share for 20X4
(iii)Increase in revenue
(iv) Revenue per style of watch for 20X4
(v) Increase in sales per $ of market research
Mai Co are considering setting up another division selling expensive watches. The two divisions would be run as profit centres, with head office costs being allocated to each division. Managers^ bonuses will be dependent on the divisions meeting their targets. Targets that are being considered are:
(i) Gross profit percentage
(ii) Contribution
(iii) Net profit for the division
(iv) Return on capital employed.
Which of the targets should be used to assess the performance of the divisional manager and provide motivation?
【单项选择题】
What is the direct labour rate variance for the company in 20X3?
What is the direct labour efficiency variance for the company in 20X3?
【单项选择题】
What is the direct labour rate variance for the company in 20X3?
What is the direct labour efficiency variance for the company in 20X3?